Data Privacy Note

Data Privacy Note

The protection of your personal data is important to us.

In the following we would like to inform you that personal data will be requested from you and stored electronically. Your data will be stored and processed by us in compliance with the relevant provisions of national data protection laws and the Data Protection Basic Regulation (DSGVO).

The person responsible in the sense of the aforementioned regulations is:

paulusresult GmbH

Mühlbergstr. 79

D-66482 Zweibrücken

Tel. +49-6332-907 0185

Mobile: + 49 172 232 6870

info@paulusresult.de

I. General information

1.  Terms

In order to ensure the legibility and comprehensibility of our data protection declaration, we inform you in advance about basic terms used in the GDPR.

  • Personal Data

Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or one or more specific characteristics which express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

  • person concerned

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

  • Processing

“Processing” means any operation or set of operations which is carried out with or without the aid of automated processes and which relates to personal data, such as collection, recording, organisation, sorting, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or association, qualification, erasure or destruction.

  • Restriction of processing

Limitation of processing is the marking of stored personal data with the aim of limiting their future processing.

  • Profiling

Profiling is any automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, conduct, whereabouts or movement of that natural person.

  • Pseudonymisation

Pseudonymisation means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the provision of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not attributed to an identified or identifiable natural person.

  • Controller or data controller 

The controller or data controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are laid down by Union law or by the law of the Member States, the controller or controllers may be designated in accordance with Union law or with the law of the Member States on the basis of specific criteria.

  • Data Processors

Data processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • Recipient

The recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not that person is a third party. However, authorities which may receive personal data in the course of a specific investigation task under Union law or the law of the Member States shall not be considered as recipients.

  • Third party

Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or processor.

  • Consent

Consent shall mean any voluntary, informed and unambiguous expression by the data subject of his or her will in the particular case, in the form of a statement or other unequivocal confirmatory act, indicating that he or she consents to the processing of his or her personal data.

  • Payment service providers

Payment service providers are used to process payments under contracts that a data subject concludes with the person responsible.

2. Type and scope of data collection

When accessing our website or retrieving a file stored on our website, data is collected and processed. This only happens if it is necessary to provide a functional website as well as its contents and services. Furthermore, the collection and use of personal data is regularly only carried out with the corresponding consent. An exception applies in those cases in which the prior obtaining of consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.

a. Legal basis for the processing of personal data

Insofar as the processing of personal data takes place for the fulfilment of the contracts concluded with us, Art. 6 Para. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations which are necessary for the implementation of pre-contractual measures.

If we obtain the consent of the person concerned for the processing of personal data, Art. 6 para. 1 lit. a DSGVO serves as the legal basis.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

Art. 6 para. 1 lit. d DSGVO serves as a legal basis in the event that vital interests of the data subject or another natural person necessitate the processing of personal data.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.

b. Data deletion and storage duration

The personal data collected by us will be deleted as soon as the purpose of storage no longer applies.

The data will be stored if this is provided for by law, a regulation under Union law or other regulations.

Furthermore, the data will be deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or fulfilment of a contract.

II. Use of Satmetrix software for NPS surveys

At paulusresult we take the protection of your data very seriously. We conduct customer surveys. Customers wishing to take part in the survey receive an invitation to the survey. If required, advance notice is sent regarding the survey as well as any reminders. Participation in the survey is voluntary.

The legal basis is article 6, paragraph 1(a) of GDPR, and § 7 Abs. 3 UWG (Act Against Unfair Competition).

We store the following personal information for the survey in Satmetrix: email address, name, role within company, telephone number. The data that we collect is used solely for the improvement of our products and services.

The survey answers are stored in Satmetrix in a personalized way.

The data is stored on servers in Europe:

Only those employees at paulusresult working on the customer survey and the NICE Satmetrix support team have access to the data. They have signed confidentiality agreements.

The data is stored in identifiable form, only for the duration of the customer relationship and up to a maximum of 24 months after a purchase has been made or a project has ended. Then it is anonymized and your contact details (email, name, role in the company, phone number) are deleted.

Consent can be revoked at any time. You can also request that paulusresult deletes, changes or provides you with information regarding your stored data at any time:

  • by email: info@paulusresult.de
  • by phone: +49-6332-898 8066
  • by mail: paulusresult GmbH, Mühlbergstr. 79, D-66482 Zweibrücken

For further information about our privacy measures, please do not hesitate to contact us using the above contact data.

III. Provision of the website

1. Logfiles

a. Description and scope of data processing

When you access our website

  • Browser type/version
  • Operating system used
  • Referrer URL (previously visited website), as well as pages accessed on our website
  • IP address
  • Date and time of the server request
  • Internet Service Provider

are logged.

b. Legal basis for data processing

The legal basis for the storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

c. Purpose of data processing

Storage in log files ensures the proper functioning of our website. It also serves to optimise and secure our systems. An evaluation of the data for marketing purposes does not take place in this context.

d. Duration of storage

The data stored by us are deleted as soon as they are no longer required for the purpose of their collection. This is the case after seven days at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

e. Objection and possibility of removal

The collection of the aforementioned data is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

2.  Cookies

a.  Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored on the visitor’s computer system when he visits our website. Cookies contain a string of characters that enable the visitor’s browser to be identified when our website is called up again. We use technically necessary cookies to make our website more user-friendly, effective and secure.

The following data, for example, is stored and transmitted in the cookies:

  • Articles in the shopping cart
  • login details
  • language settings

The data obtained from this will be pseudonymised by us. An allocation of the data to the visitor is therefore not possible. Furthermore, these data are not stored with other personal data.

You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

In addition, we use cookies which allow an analysis of the surfing behaviour of our website visitors (so-called analysis cookies).

For example, the following data is stored and transmitted in the analysis cookies:

  • Page views
  • Use of the website functions
  • language settings

When calling up our website, the user is informed about the use of cookies and his consent to the processing of the personal data used is obtained.

b.  Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes remains Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

c.  Purpose of data processing

Technically necessary cookies serve to simplify the use of websites. Some functions of the website or the online shop cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

The user data collected by technically necessary cookies are not used to create user profiles.

The analysis cookies are used to improve the quality of our websites and their content. The analysis cookies tell us how the website is used and enable us to continually optimise our services.

d.  Duration of storage, possibility of objection and deletion

Cookies are stored on the user’s computer and transmitted by the user. Therefore, users have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

3.  Newsletter

a.  Description and scope of data processing

Users can subscribe to our newsletter on our website. When registering for the newsletter, the data requested from the input mask will be transmitted to us.

In addition, the following data is collected during registration:

  • IP address of the computer of the subscriber
  • Date and time of registration

Within the framework of the registration process, consent is obtained through a so-called double opt-in procedure.

If customers have purchased goods or services from us and have deposited their e-mail address, this can also be used to send a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.

No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for the dispatch of the newsletter.

b.  Legal basis for data processing

The legal basis for the processing of data by the user after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the dispatch of the newsletter as a result of the sale of goods or services is § 7 para. 3 UWG.

c.  Purpose of data processing

The collection of the user’s e-mail address serves to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.

d.  Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user’s e-mail address will therefore be stored as long as the newsletter subscription is active.

All other personal data collected during the registration process will be deleted after a period of seven days at the latest.

e.  Objection and possibility of removal

Das Abonnement des Newsletters kann durch den betroffenen Nutzer jederzeit gekündigt werden. Zu diesem Zweck findet sich in jedem Newsletter ein entsprechender Link.

4.  Newslettertracking

a. Description and scope of data processing

The newsletters sent by us contain so-called tracking pixels. Zählpixel are miniature graphics that are embedded in e-mails that are sent in HTML format to enable log file recording and log file analysis. The personal data collected in this way will not be passed on to third parties. In the course of the registration process, your consent will be obtained through a so-called double opt-in procedure.

b. Legal basis for data processing

The legal basis for the processing of data after registration for the newsletter is Article 6 para. 1 lit. a DSGVO, otherwise Article 6 para. 1 lit. f DSGVO if the user has given his consent.

c. Purpose of data processing

Newsletter tracking is used for statistical evaluation of the success or failure of online marketing campaigns. This enables us to track whether and when an e-mail is opened and which links in the e-mail are clicked. Newsletter tracking also serves to improve and optimise the newsletter.

d. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is the case at the latest after a period of seven days.

e. Objection and possibility of removal

The consent of the user concerned can be terminated at any time by the user unsubscribing from the newsletter. For this purpose, for example, each newsletter contains a corresponding link.

5. Registration during the order process

a. Description and scope of data processing

Users have the possibility to register on our website.

During registration, the data requested from the input mask is transmitted to us and stored.

The personal data can be transferred to third parties, for example parcel service providers, if this is necessary to fulfill the contract. They use the data passed on in this way exclusively for internal purposes that are attributable to us.

b. Legal basis for data processing

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

The legal basis for the processing of the data is also Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

c. Purpose of data processing

The registration of the user is necessary for the fulfilment of contracts with users or for the implementation of pre-contractual measures.

Furthermore, the registration of the user is required for the provision of certain contents and services on our website.

d. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

This applies to the data collected during the registration process if the registration on our website is cancelled or modified.

This is the case for data collected during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to fulfil contractual or legal obligations.

e. Objection and possibility of removal

Users have the possibility to cancel the registration at any time. The stored data can be changed by the user at any time.

For information on how to delete the registration, please contact the person responsible.

If the data are necessary for the fulfilment of a contract or for the implementation of pre-contractual measures, premature deletion of the data is only possible insofar as there are no contractual or legal obligations to the contrary.

6.  Zahlungsdienstleister: PayPal

a. Description and scope of data processing

If a user selects the payment service provider PayPal during the ordering process, the user’s data is automatically transmitted to the payment service provider. By choosing PayPal as the payment option, the user consents to the transfer of personal data required for payment processing. The provider is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. The data transmitted is necessary for the processing of payments. These are for example first name, surname, address, email address, IP address, telephone number, mobile phone number, as well as order details. PayPal’s privacy policy is available at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

b. Legal basis for data processing

If the payment service provider is used to fulfil a contract to which the user is a contracting party, the legal basis for processing the data is Art. 6 para. 1 lit. b DSGVO.

The legal basis for the processing of the data is also Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

c. Purpose of data processing

The transmission takes place for payment processing, for abuse prevention, as well as for identity and credit check.

d. Duration of storage

Information on the duration of storage can be obtained from the operator or at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

e. Objection and possibility of removal

The user has at any time the possibility to revoke the given consent at PayPal. It is not possible to revoke data that is absolutely necessary for payment processing.

7. Contact form and e-mail

a. Description and scope of data processing

We provide visitors to our website with a contact form for quick, electronic contact. The data entered in the input mask is transmitted to us and stored.

In addition, the IP address of the user as well as the date and time of transmission are stored at the time of sending.

Alternatively, it is possible to contact us via the e-mail address provided. In this case the personal data of the user transmitted with the e-mail will be stored.

The data will not be passed on to third parties. The data will be used exclusively for the processing of the request.

b. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

c. Purpose of data processing

The processing of personal data serves solely to process the establishment of contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

d. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

e. Objection and possibility of removal

The user has the possibility to revoke his consent to the processing of personal data at any time. For this purpose, the user can contact the person responsible via the contact options provided on the website. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

8. Google Analytics

a. Description and scope of data processing

This website uses the web analysis service Google Analytics Provider is Google Inc. 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Google Analytics uses analysis cookies. The information generated by the cookies about your use of this website is generally transmitted to a Google server in the United States and stored there. We add the code “gat._anonymizeIp();” to the Google Analytics code. This code has the effect that the logged IP address of Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened before transmission. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of the use of Google Analytics is not merged with other Google data.

b. Legal basis for data processing

The legal basis for the processing of users’ personal data is Art. 6 para. 1 lit. f DSGVO.

c. Purpose of data processing

The processing of users’ personal data enables us to analyse the surfing behaviour of our users. By evaluating the data collected, we are able to compile information on the use of the individual components of our website. This helps us to improve our website and its user-friendliness. This is also our legitimate interest in the processing of data in accordance with Art. 6 para. 1 lit. f DSGVO. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

d. Duration of storage

Information on the duration of the storage can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=en.

e. Objection and possibility of removal

Cookies are stored on the user’s computer and transmitted by the user. Therefore, users have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the Browser Add-On at https://tools.google.com/dlpage/gaoptout?hl=en.

For an opt-out when using mobile devices, the following link <a href=”javascript:gaOptout()”>Deactivate Google Analytics</a> must be clicked from any mobile device.

9. Google Remarketing

a. Description and scope of data processing

This website uses the Google Remarketing service of Google Inc. provider is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. This service enables us to provide our visitors with user-related and interest-relevant advertising. We use cookies to help us recognize visitors to our Web site who subsequently visit Web sites that are also members of the Google advertising network. Google receives personal data about the visitor, such as his IP address or surfing behaviour. Google Inc. uses the data obtained in this way to display advertisements.

b. Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

c. Purpose of data processing

The analysis cookies are used to optimise the advertising displayed to the user.

d. Duration of storage

Information on the duration of storage can be obtained from the provider or at https://policies.google.com/privacy?hl=en&gl=de.

e. Possibility of objection and deletion

Cookies are stored on the user’s computer and transmitted by the user. Therefore, users have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

Furthermore, the person concerned may object to the interest-related advertising by Google. To do this, the person concerned must access the link www.google.de/settings/ads from any of the Internet browsers he or she uses and make the desired settings there.

Further information and the valid data protection regulations of Google can be called up under https://www.google.de/intl/en/policies/privacy/

10.  Google Adwords

a. Description and scope of data processing

On our website we have integrated Google AdWords. The provider is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Through the use of Google AdWords, the advertising of our website is made possible by the insertion of interest-relevant advertising on the websites of third companies and in the search engine results of Google and the insertion of third-party advertising on our website. If a user clicks on a Google Ad-Words ad, a conversion cookie is stored on the user’s computer. Conversion cookies do not serve to identify the user. Conversion cookies are used to track which subpages on our website have been accessed, whether a turnover has been generated or cancelled. The personal data is stored by Google in the USA. Google may share this information with third parties.

b. Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

c. Purpose of data processing

Google AdWords enables the display of Internet advertising in the search engine results of Google, as well as in the Google advertising network. For this purpose, we define keywords in advance, which are used to display an ad in Google’s search engine results only when the user retrieves a keyword relevant search result with the search engine. In the Google advertising network, the ads are distributed to topic-relevant Internet pages using an automatic algorithm and taking into account the previously defined keywords. The data collected helps us to optimise our ads.

d. Duration of storage

Information on the duration of storage can be obtained from the provider or at https://www.google.de/intl/de/policies/privacy/.

e.  Widerspruchs- und Beseitigungsmöglichkeit

Cookies are stored on the user’s computer and transmitted by the user. Therefore, users have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

Furthermore, the person concerned may object to the interest-related advertising by Google. To do this, the person concerned must access the link www.google.de/settings/ads from any of the Internet browsers he or she uses and make the desired settings there.

Furthermore, the person concerned has the possibility to object to the interest-related advertising by Google. To do this, the person concerned must access the link www.google.de/settings/ads from any of the Internet browsers he or she uses and make the desired settings there.

Further information and the valid data protection regulations of Google can be called up under https://www.google.de/intl/en/policies/privacy/.

11. Amazon Partnerprogramm

a. Description and scope of data processing

The data controller participates in the Amazon partner program. The provider is Amazon EU S.à.r.l, 5 Rue Plaetis, L-2338 Luxembourg, Luxembourg.

For this purpose, components of the Amazon partner program are integrated on the website of the responsible person.

Amazon uses cookies for this purpose. The cookies enable Amazon to track orders placed within the framework of the partner program. In particular, Amazon can track whether the order was placed via a link from the partner program.

Further information and the applicable Amazon data protection regulations can be found at https://www.amazon.de/gp/help/customer/display.html?nodeId=3312401.

b. Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

c. Purpose of data processing

By participating in the Amazon partner program, advertisements for the operator’s offer can be placed for a commission.

d. Duration of storage

Information on the duration of storage can be obtained from the provider or at https://www.amazon.de/gp/help/customer/display.html?language=en_GB&nodeId=3312401.

e.  Widerspruchs- und Beseitigungsmöglichkeiten

Cookies are stored on the user’s computer and transmitted by the user. Therefore, users have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

12. Two-click solution for the integration of social media plug-ins

The website does not integrate any social media plugins directly into the website. Profile formation by third parties is thus excluded.

However, in order to share our offers via Pinterest, Instagram, Facebook, Twitter, XING or Google+, we use the so-called two-click solution.

Only when you decide to share a contribution via the corresponding button and click on it does a data transfer to the operator of the respective social media service take place.

We recommend that you first read the data protection regulations of the respective social media service that you wish to use, so that you are informed about the purpose and scope of the data collection and the further processing and use of the data as well as your rights in this regard and setting options to protect your privacy.

You can find them here:

Facebook: https://www.facebook.com/about/privacy/

twitter: https://twitter.com/privacy

Google+: https://www.google.com/intl/de/policies/

Xing: https://www.xing.com/privacy

Instagram: https://www.instagram.com/about/legal/privacy/

Pinterest: https://about.pinterest.com/privacy-policy

13. Two-click solution for the integration of Youtube

On our website we have integrated components from YouTube. YouTube is an internet video portal that allows video publishers to post video clips and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programmes, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.

The provider is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The website does not embed Youtube videos directly into the website. Profile formation by third parties is thus excluded.

In order to view our videos, users must first click on the thumbnail. The video can only be viewed after clicking on the link or logging in. Only at this moment data will be transferred.

You can find more information on this at https://www.youtube.com/yt/about/d and under the data protection regulations published by YouTube, which can be found at https://www.google.de/intl/en/policies/privacy/ . These provide information about the collection, processing and use of personal data by YouTube and Google.

14. Tawk.to-Live-Chat

a) Description of data processing

In order to be able to get in touch with you in a timely manner, we offer you the possibility of using a live chat on our website.

The chat is created in the source code of our website, which is made possible by an appropriate script. In the course of using the chat you automatically use the services of Tawk.to.

We collect the following personal data: Your IP address, the content of the conversation, the websites you visit, the duration of the chat and the time of the beginning and end of the conversation. We also use cookies to operate the chat.

We refer you to our general information about cookies above. You can find more information about live chat here: https://www.tawk.to/privacy-policy

b) Rechtsgrundlage für die Verarbeitung

The legal basis for the processing of the data is the legitimate interest in the event of the user’s consent Art. 6 para. 1 lit. a DSGVO, otherwise Art. 6 para. 1 lit. f DSGVO.

c) Purpose of data processing

The chat is used to communicate directly with you and to improve our service.

d) Duration of storage

The data collected in the course of a chat with a person concerned is stored by us for a maximum period of one month and deleted at the end of each month.

e) Right of objection and possibility of removal

As a user, you have the possibility at any time to revoke your consent to the processing of personal data, to revoke the live chat and to object to its use in the future. For this purpose, the user can inform the responsible person about the contact possibilities provided on the website and mentioned in this data protection declaration. If the user objects to the processing of his data for the live chat, the conversation cannot be continued from this point in time.

IV.  Rights of data subjects

1. Right of information

Any data subject involved in the processing of personal data may ask the controller to certify whether personal data of the data subject are being processed.

In the event of such processing, you may request the controller to provide you with the following information:

  • Purposes of processing
  • Categories of personal data processed
  • the recipients or categories of recipients to whom the personal data concerned have been or will be disclosed
  • the planned duration of the storage of the personal data concerning you or, if it is not possible to provide specific information on this, criteria for determining the duration of the storage
  • the existence of a right to rectify or delete personal data concerning you, of a right to limit the processing by the controller or of a right to object to such processing
  • Existence of a right of appeal to a supervisory authority
  • All available information on the origin of the data if the personal data are not collected from the data subject
  • Existence of automated decision making including profiling in accordance with Article 22(1) and (4) DSGVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
  • The data subject shall also have the right to request information as to whether personal data concerning him or her will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.
  • In the case of data processing for scientific, historical or statistical research purposes:
    • This right of access may be restricted to the extent that it is likely to make it impossible or seriously impair the realisation of the research or statistical purposes and the restriction is necessary for the fulfilment of the research or statistical purposes.

2. Right to correction

Data subjects have the right to have their personal data corrected and/or completed by the data controller if the processed personal data concerning them is inaccurate or incomplete. The data controller must carry out the rectification immediately.

In the case of data processing for scientific, historical or statistical research purposes:

Your right to rectification may be limited to the extent that it is likely to render impossible or seriously impede the achievement of the research or statistical purposes and the limitation is necessary for the achievement of the research or statistical purposes.

3. Right to limitation of processing

Subject to the following conditions, data subjects may request that the processing of their personal data be restricted:

  • if the accuracy of the personal data concerned is contested for a period which enables the controller to verify the accuracy of the personal data
  • the processing is unlawful and the data subject refuses to erase the personal data and instead requests that the use of the personal data be restricted
  • the controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the assertion, exercise or defence of legal claims, or
  • if the data subject has objected to the processing pursuant to Art. 21 (1) DSGVO and it has not yet been established whether the legitimate reasons of the data controller outweigh the reasons of the data subject.

If the processing of the personal data concerned has been restricted, such data – apart from their storage – may only be processed with the consent of the data subject or for the purpose of asserting, exercising or defending legal rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

Where the restriction on processing has been limited in accordance with the above conditions, the data subject shall be informed by the controller before the restriction is lifted.

In the case of data processing for scientific, historical or statistical research purposes:

  • The data subject’s right to have the processing restricted may be limited to the extent that it is likely to make it impossible or seriously prejudicial to the attainment of the research or statistical purposes and that the restriction is necessary for the attainment of the research or statistical purposes.

4. Right to deletion

a. Deletion obligation

The data subject may request the controller to erase the personal data concerning him without delay and the controller is obliged to erase such data without delay if one of the following reasons applies:

  • the personal data concerned are no longer necessary for the purposes for which they were collected or otherwise processed;
  • the data subject has withdrawn his/her consent to the processing based on Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO and there is no other legal basis for the processing;
  • The data subject objects to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing or the data subject objects to the processing pursuant to Art. 21 para. 2 DSGVO;
  • the personal data have been processed unlawfully;
  • the deletion of the personal data concerned is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject;
  • the personal data concerned have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

b.  Information to third parties

If the data controller has made the relevant personal data public and is obliged to delete them in accordance with Art. 17 para. 1 DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

c. Exceptions

The right to deletion does not exist if the processing is necessary

  • on the exercise of freedom of expression and information;
  • to fulfil a legal obligation which processing is subject to under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller:
  • for reasons of public interest in the field of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) DSGVO;
  • for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
  • to assert, exercise or defend legal claims.

5. Right to information

Where the data subject has exercised the right of rectification, erasure or limitation of the processing operation, the controller shall be obliged to notify all recipients to whom the personal data concerned have been disclosed of the rectification, erasure or limitation of the processing operation, unless this proves impossible or involves a disproportionate effort. The data subject shall have the right to be informed of such recipients by the controller.

6. Right to data transferability

Data subjects shall have the right to obtain personal data concerning them, provided to the data controller, in a structured, common and machine-readable format. Furthermore, data subjects shall have the right to communicate such data to another controller without being hindered by the controller to whom the personal data have been provided, provided that

  • the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
  • processing is carried out using automated procedures.

In exercising this right, data subjects shall also have the right to obtain that personal data relating to them be communicated directly by one controller to another controller, in so far as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

Data subjects have the right to object at any time to the processing of their personal data on the basis of Art. 6 para. 1 lit. e or f DSGVO for reasons arising from their particular situation; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerned unless he can prove compelling grounds for processing worthy of protection which outweigh the interests, rights and freedoms of the data subjects or the processing serves to assert, exercise or defend legal claims.

Where the personal data concerned are processed for the purposes of direct marketing, data subjects shall have the right to object at any time to the processing of their personal data for the purposes of such advertising, including profiling, in so far as it is linked to such direct marketing.

Where data subjects object to processing for the purposes of direct marketing, their personal data shall no longer be processed for those purposes.

Data subjects may exercise their right of objection in relation to the use of information society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

Data processing for scientific, historical or statistical research purposes:

Data subjects also have the right to object to the processing of personal data concerning them for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DSGVO for reasons arising from their particular situation.

The right of objection may be limited to the extent that it is likely to make it impossible or seriously impair the realisation of the research or statistical purposes and the restriction is necessary for the fulfilment of the research or statistical purposes.

8. Right to revoke the declaration of consent under data protection law

Data subjects have the right to revoke their declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation.

9. Automated decision in individual cases including profiling

Data subjects shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects in relation to such processing or significantly affects it in a similar manner. This shall not apply where the decision

  • is necessary for the conclusion or performance of a contract between the data subject and the person responsible
  • is authorised by legislation of the Union or of the Member States to which the person responsible is subject and which contains appropriate measures to safeguard the rights and freedoms of the persons concerned and their legitimate interests, or
  • is made with express consent

However, these decisions may not be based on special categories of personal data under Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases mentioned in points 1 and 3, the person responsible shall take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the persons concerned, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to challenge the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, data subjects shall have the right to complain to a supervisory authority, in particular in the Member State of their residence, place of work or place of presumed infringement, if they consider that the processing of their personal data is contrary to the DSGVO.

The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

This post is also available in: deDeutsch (German)

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